Table of Contents
- 1. Introduction
- 2. Data Collection
- 3. Data Usage
- 4. Data Sharing
- 5. Cookie Policy
- 6. Data Retention
- 7. Your Rights
- 8. Security Measures
- 9. Data of Minors
- 10. Policy Updates
- 11. Contact
For data-related inquiries, contact us:
support@jijilive.ws
Welcome to Jiji Live. This Privacy Policy explains how Jiji Live collects, uses, and protects your personal information when you visit our website, create an account, or use our services.
We believe privacy is a fundamental right for every member. That's why Jiji Live has made data protection a top priority from day one. Any information you share on our platform is used solely to improve your experience.
This Privacy Policy is drafted in accordance with international GDPR standards and Bangladesh's Digital Security Act. By using Jiji Live's services, you agree to this policy.
Jiji Live collects your data in several ways. Below, we break it down into three main categories:
A) What You Provide Directly
- Name, date of birth & gender
- Email Address & Mobile Number
- Residential Address & Country
- National ID or passport details (for KYC verification)
- Payment method details (bKash/Nagad number, etc.)
- Messages and complaints sent to support
B) Automatically collected information
- IP Address & Device Type
- Browser Type & Operating System
- Pages visited on the site and time spent on each
- Login and logout times
- Betting history & transaction records
C) Data Received from Third Parties
- Transaction confirmation data from payment gateways
- Verification data from fraud prevention services
- Information received under regulatory authority directives
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Full name and date of birth | Identity & Age Verification | Yes |
| Email and phone | Account Communications | Yes |
| NID / Passport | KYC Verification | On Withdrawal |
| Payment Information | Transaction Processing | Yes |
| Browsing Data | Security & Improvement | Automatic |
Jiji Live uses your information only for specific, legitimate purposes. We never collect excessive or unnecessary data. Below is a clear overview of all the reasons we use your information:
- Account Management: For registration, login, password recovery, and account security
- Identity Verification: To confirm age and complete the KYC process
- Transaction Processing: To process deposits and withdrawals quickly and securely
- Customer Support: Your previous information is used to resolve your issues faster
- Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time)
- Fraud Prevention: To detect and prevent suspicious activity
- Legal obligations: For regulatory reporting requirements
- Service improvement: To understand which features are most used and improve the platform accordingly
Jiji Live never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:
| Who It Is Shared With | What Data Is Shared | Why It's Needed |
|---|---|---|
| Payment providers (bKash, Nagad) | Transaction amounts and account numbers | Payment Processing |
| KYC Verification Services | Identity Document Information | To verify identity |
| Fraud Prevention Authority | IP & Device Information | To Prevent Fraud |
| Government & Legal Authorities | As required by legal order | Legal Obligation |
| IT Infrastructure Services | Encrypted Server Data | Service operations |
All third parties we work with are contractually bound to uphold our privacy standards. They may only use the data for the specific purpose it was shared.
The Jiji Live website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled
- Functional Cookies: To remember your language preferences and settings
- Analytics Cookies: To understand which pages are used most (data is anonymized)
- Marketing Cookies: To show you relevant promotions (you can turn this off)
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Jiji Live retains your data only for as long as necessary. A separate retention period is defined for each type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Core Account Information | 5 years after account closure | Legal Obligation |
| Transaction records | Minimum 7 years | Financial Reporting Regulations |
| KYC Documents | 5 years after the end of the relationship | Regulatory Requirements |
| Support Conversations | 3 years | Dispute Resolution |
| Marketing Preferences | Until the relationship ends | Communication Management |
| Logs & Audit Data | 12 months | Security Review |
Once the defined retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
As a Jiji Live member, you have several important rights regarding your personal data. We respect these rights and make them easy to exercise:
Right to Access Your Data
You can request to see what personal data we hold about you.
Right to Rectification
You can request corrections to any inaccurate data.
Right to Erasure
You can request that your data be deleted under certain circumstances.
Right to Restrict Processing
You can temporarily restrict how your data is used.
Right to Data Portability
You can download your data in a specific format.
Right to Object
You can object to marketing or profiling.
To exercise these rights support@jijilive.ws-. We typically respond within 30 business days. Some requests may not be fulfillable due to legal obligations, in which case we will explain why.
Jiji Live uses industry-leading security technology to protect your data. Our security framework is structured across multiple layers:
- 256-bit SSL Encryption: All data transfers occur over encrypted channels
- Two-Factor Authentication (2FA): An Extra Layer of Security at Login
- Encrypted Database: All stored data is kept encrypted at all times
- Regular Security Audits: An independent expert team regularly audits our systems
- Restricted Staff Access: Only authorized personnel can access specific data
- Firewall & DDoS Protection: Servers are maintained under active protection at all times
- 24/7 Security Monitoring: Unusual activity is detected in real time
Jiji Live is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and additional verification may be required in cases of doubt.
If we become aware that personal data from a minor has been collected inadvertently, that account will be closed immediately and all associated data will be permanently deleted.
Jiji Live may update this Privacy Policy from time to time. Revisions may be made in response to legal changes, the addition of new services, or improvements for our users.
For any significant changes, we will:
- Notify members by email at least 30 days before any policy changes take effect
- We will display a notice on the site's main page
- Update the "Last Updated" date at the top of the page
Continued use of the site after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch. Our data protection team is always ready to help.
Response Time
Within 30 business days